FREQUENTLY ASKED QUESTIONS
- FAQs
What should my child wear?
We have a club leotard which is available to purchase from the office during your class time. Club leotard / Shorts is compulsory.
Can I swap my class time this week only or make up a missed class?
No – All our classes are full, therefore we cannot move your class from one week to the next. Class time can be changed at the end of each term when fees are due.
Can I get a refund?
All deposits are non- refundable
All termly class fees are non-refundable
Any other refunds are subject to a £15 administration fee.
How will I know when my child is ready to move onto the next badge level?
Your child will be regularly assessed and monitored by our coaches, and we inform you via email when your child is ready to move to the next level.
What should I expect from each class?
Gymnasts will start with a warmup and stretch and then rotate around the gymnastics equipment. They rotate around different equipment each week and work towards our badge scheme.
Can my child bring a mobile phone to their class?
To ensure the safety and well-being of all children we do not allow the use of personal mobile phones, smartwatches and/or Fitbits in the gym area. We occasionally use company owned devices to take photographs, film videos or register children into classes and will always refer to the image use permissions before doing this.
However, we recognise that in some scenarios your child may need to contact you. If your child does bring a mobile device with them, we ask that it is kept in the cloakrooms at the start of the session. Please note no responsibility is taken for any property brought into the facility.
Can I film or take photos during my child’s gymnastics lesson?
No. We have a strict no filming or photography rule during class time.
Many of our parents do not give permission for their children to appear in images or videos, even in the background. To respect everyone’s privacy and safeguarding preferences, filming and photography are not permitted during lessons.
Thank you for your understanding and cooperation in helping us maintain a safe and respectful environment for all children.
Can my child wear jewellery during gymnastics classes?
No. ALL jewellery MUST be removed before every gymnastics class. This includes earrings, studs, necklaces, bracelets and watches.
At Harrow Gymnastics, the safety of all our gymnasts is our priority. Jewellery presents a serious risk of injury to both the gymnast and their coach during training.
The only exception we permit is newly pierced stud earrings during the first six weeks after piercing, which MUST be securely covered with protective tape. After six weeks, earrings MUST be removed.
This is not a new policy, and all parents are made aware of the requirements before their child begins classes.
Any gymnast who does not comply will NOT be permitted to train. No refunds or replacement lessons will be offered.
Please do not put our reception staff or coaches in the position of having to repeatedly enforce a rule that has already been clearly communicated.
This is a mandatory safety policy and is NOT negotiable at the door.
Do you have a waiting list?
Yes, you can add your child to our waiting list on the relevant classes page.
Can I observe the class?
Parents are welcome to stay and view their child’s class on specified dates each term. To prevent overcrowding our facilities, we ask that only one parent per child attends.
Parents of pre-school children must remain in club during their class.
How do I arrange to speak to my child's coach?
You are welcome to speak with the coach or the reception staff. The coaches will also be available at the start or end of the class for a quick chat.
Do classes run through the school holidays?
Yes, we continue sessions through school half term holidays as normal.
We also host fun holiday camps during each school holiday break too.
Classes stop during Easter, summer and Christmas holidays only.
Do you have car parking facilities?
Yes – We have a large car park outside our building which has free parking for up to 3 hours. You must however remember to register your vehicle on the Pay by Phone app.